Customer reviews
Real feedback from Canadian collision and auto-body shops using CollisionMatrix every day.
"We cut our estimate turnaround from two days to two hours. Customers sign off the same afternoon — the insurer even commented on how clean our documentation is."
"The customer portal alone is worth it. People stop calling to ask where's my car because they can just check. My front desk actually has time to do other things now."
"Switching from spreadsheets felt scary. The onboarding team had us processing jobs within a week. The VIN scan alone saves us 10 minutes per intake."
"The DVI reports are something I'm genuinely proud to hand to an insurer. Clean, professional, timestamped. No disputes since we started using them."
"I run three bays. The kanban board means I know exactly where every car is without walking the shop floor. My techs love it too."
"Online booking changed everything. Customers book at 10pm on a Sunday. We wake up to confirmed appointments. Zero phone tag."
"The analytics dashboard finally gives me the numbers I actually need. Revenue by month, technician efficiency, invoice aging — all in one screen."
"Converting an approved estimate into an invoice is one tap, and customers pay the Stripe link from their phone. We get paid days faster than we used to."
"Best investment I've made in the shop in five years. The customer experience alone sets us apart from every other shop in the area."
Start your free 30-day trial. No credit card, no setup fees, no commitment.
Start free trial →