Get in touch
Whether you're exploring CollisionMatrix for the first time or need hands-on support, our Canadian team responds within one business day.
Questions about plans, onboarding, or how CollisionMatrix fits your shop? We respond within one business day.
hello@collisionmatrix.ca →Active shop experiencing an issue? Use the in-app support chat for the fastest response, or email our priority queue.
support@collisionmatrix.ca →See CollisionMatrix running a live repair job — from VIN scan to invoice. 20 minutes, no sales script, real shop operator.
Book a 20-min demo →PIPEDA requests, data deletion, legal enquiries, or compliance questions — our Privacy Officer handles all formal requests.
privacy@collisionmatrix.ca →Mon – Fri 8 am – 8 pm ET
Saturday 9 am – 5 pm ET
Sunday Emergency only
Response SLA < 4 business hours
LatitudeITP Inc.
Mississauga, Ontario, Canada
Built in Canada · PIPEDA compliant
Data on Canadian & US infrastructure
For vendor listings, integration partnerships, or reseller enquiries:
partners@collisionmatrix.ca
We'll get back to you within one business day.